Meet Our Team

At iLucent, we have among the industry’s most enthusiastic, dynamic and skilled talents.
We bring years of experience from the country’s most formidable outsource companies, agencies and start-ups give us the uncanny way of understanding your needs.

Andre Villalba

Director (Philippines), CTO

Andre is a highly experienced Operations Analyst, Project Manager & Business Development Specialist whose experience with over a hundred successful client campaigns, along with his understanding of Management Engineering, enables him to deliver results‐oriented business development solutions.

Jane Lapined

Certified Medical Coder & Senior Medical Billing Specialist

Jane is a multi-talented and highly-intelligent medical billing specialist who has more than a decade of experience in the medical insurance and billing industry. Her leadership role is primarily that of a Subject-Matter-Expert who assists in the onboarding of new clients in the industry and ensuring quality in the service delivery of the teams.

Glenn Lagmay

HR Manager

Glenn is a dynamic and legally experienced specialist in Human Resources and Recruitment. His high-end communication skills allow him to execute administrative activities related to organizational personnel with efficient and effective strategies.

Bryan Cruz

MedBill Team Manager

Bryan is a Medical Billing expert whose leadership and management skills allow the biggest division of ILUCENT to exceed service level agreed delivery month-on-month. He is highly skilled in onboarding & training of staff with constantly evolving industry processes. He is also skilled in Project Management that allows for efficient and consistent service delivery.

Cherry Taculod

CCH Team Manager

Cherry is an extremely detail-oriented and technical manager who has a very good track-record of quality assurance and resolution in her team’s tasks involving financial oversight of client operations. She has consistently deplyoed staff in a way that maximizes cost efficiency whilst meeting the demands of the clients we support.